Shipping Information and Return Policy



Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Most orders will ship within 3 business days and transit time will be determined by shipping option. Please select the shipping option that best suits your delivery needs during checkout.



We stand behind our service, our products, and our customers. That’s why we have a 100% satisfaction guarantee behind every purchase.

If, for any reason, should you ever buy anything from us on that is not pleasing to you, simply return it to us along with a copy of the original order confirmation or invoice/packing slip within 30 days of purchase date. We will gladly refund the original purchased price of the product. Shipping charges are non-refundable.

If you need to return your order, please send it to:

Wine Country Botanicals

Attn: Returns

399 Business Park Court, Suite 526

Windsor, CA 95492

For questions, please contact us at

If you did not purchase your product from, please return it to the store you bought it from for a refund or replacement. Unfortunately, does not refund or exchange products that were not purchased through our website. We do not offer returns or exchanges for products received as personal gifts, promotional items, give-aways, free-with-purchase, buy-one-get-one, samples, final sale, or clearance.